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Customer Services


Remote assistance

During working days, a dedicated person can be contacted for any assistance requests, and requests can also be sent by e-mail:

 custserv@ictsi.mg

 (+261)(0)34 02 352 04


Assistance 24/24, 7/7

In terms of operations, the following number is on call 24 hours a day, 7 days a week to assist our customers at the Container Terminal:

 (+261)(0)34 02 351 00


Physical assistance

The person in charge of Customer Services is based on the ground floor of MICTSL's headquarters at 10, rue du Commerce, Ampasimazava, Toamasina 501, MADAGASCAR

 (+261)(0)34 02 352 04